Booking Policy

Rise & Rebuild – Booking Policy

Last updated: August 2026

Thank you for booking with Rise & Rebuild.

This Booking Policy explains how bookings, payments, cancellations and rescheduling are managed for our 1-to-1 sessions, workshops and other services.

By booking a service with Rise & Rebuild, you agree to the terms below.

Booking & Payment

  • Payment must be made in full at the time of booking unless otherwise stated.

  • Your booking is confirmed once payment has been successfully received (where applicable).

  • Free sessions, workshops or events are limited to one per person, unless otherwise specified.

  • All bookings are subject to availability.

Cancellations & Rescheduling

  • We kindly ask that you provide at least 24 hours' notice if you need to cancel or reschedule a 1-to-1 session.

  • Cancellations made with less than 24 hours' notice, or missed appointments without prior notice, may not be eligible for a refund or rescheduling.

  • Workshop bookings are generally non-refundable, unless otherwise stated at the time of booking or where required by law.

  • One reschedule may be offered at the discretion of Rise & Rebuild, subject to availability.

Delivery of Services

  • Unless otherwise stated, all 1-to-1 sessions and workshops are delivered online.

  • Meeting details (such as a Google Meet link) will be sent before your scheduled session or workshop.

  • It is your responsibility to ensure you have:

    • A stable internet connection

    • A suitable device

    • A quiet and appropriate environment for the session

Client Responsibility

Rise & Rebuild provides guidance, education and personal development support.

You acknowledge that:

  • You are responsible for your own decisions and actions.

  • Individual outcomes will vary.

  • Our services do not replace professional medical, psychological, legal or financial advice.

Changes by Rise & Rebuild

If we need to reschedule or cancel your booking due to unforeseen circumstances, we will contact you as soon as possible and offer:

  • An alternative appointment or date, or

  • A refund where appropriate.

Contact Us

If you need to update your booking or have any questions, please contact us:

Email: hello@myriseandrebuild.com

We aim to respond as quickly as possible.

Thank you for choosing Rise & Rebuild.

Rise. Rebuild. Become.

Join the Rise & Rebuild Community